Privacy Policy

This privacy policy is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. This privacy policy does not require any physical, electronic or digital signature.

This privacy policy is a legally binding document between you and Paybizz (both terms defined below). The terms of this privacy policy will be effective upon your registration on the website (as defined below) and will govern the relationship between you and Paybizz for your use of the website. This document is published and shall be construed in accordance with the provisions of the information technology (reasonable security practices and procedures and sensitive personal data or information) rules, 2011 under the information technology act, 2000; that require publishing of the privacy policy for collection, use, storage and transfer of personal information including sensitive personal information.

Please read this privacy policy carefully. By registering an account on the website and agreeing to the privacy policy by checking the privacy policy tickbox, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not accept the privacy policy and/or use this website. You hereby provide your unconditional consent or agreements to Paybizz as provided under the information technology act, 2000 and the rules and regulations made under therein.

By providing Us Your Information or by making use of the services provided by the Website, You hereby consent to the collection, storage, processing, disclosure and/or transfer of any or all of Your Personal Information (as defined below), Sensitive Personal Information (as defined below) and Non- Personal Information (as defined below) by Paybizz, as specified under this Privacy Policy. You further agree that such collection, use, storage, disclosure and/or transfer of Your Information shall not cause any loss or wrongful gain to You or any other person.

The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of Paybizz and the terms “You” / “Your” / “Yourself” refer to the users.

This Privacy Policy is a contract between You and the respective Paybizz whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective terms of use or other terms and conditions of the respective Paybizz and its respective Website or nature of business of the Website

We know the importance of privacy of your information and hence we take as much care as possible to protect your information.

PAYBIZZ 's Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our services, you agree that PAYBIZZ can use such data in accordance with our policies.
You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.
You agree that you will be solely responsible to PAYBIZZ for all activities that occur under your account.
If you become aware of any unauthorized use of your password or of your account, you agree to notify us immediately at PAYBIZZ Helpdesk.
All trademarks, brands and service marks used in conjunction with the Services offered by PAYBIZZ and owned by PAYBIZZ shall be our property; PAYBIZZ shall own all of the copyrights and database rights in the Services. Without our consent, you may not publish, distribute, extract or reproduce any contents provided by the Services. For use of any third party's intellectual property, you need to get permission directly from the owner of the intellectual property for any use. Third party trademarks may appear on this Website and all rights therein are reserved to the registered owners of those trademarks.
As a user of our Website, you acknowledge that any intellectual property which is not specifically mentioned to be owned by us is owned by their respective owners and the owners have a right to take appropriate actions against you for any violation, infringement and passing off.
Your use of the Services is at all times governed by and subject to laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any party's copyrights, trademarks, patents, trade secrets, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright, trademark, patent, and trade secret ownership and use of intellectual property, and you shall be solely responsible for any violations of any laws and for any infringements of any intellectual property rights caused by use of the interface/Website

Representations and Warranties

You hereby represent to Paybizz that, at all times during Your registration with Us: the information You provide to Paybizz is and shall be authentic, correct, current and updated, and that You have all the rights, permissions and consents as may be required to provide such information (including Information pertaining to any third parties) to the Paybizz; and

Your providing the information to Paybizz and the consequent storage, collection, usage, transfer, access or processing of the same by Paybizz shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.

The officers, directors, contractors or agents of Paybizz shall not be responsible for the authenticity of the information that You or any other user provide to any of Paybizz.

Purpose of collecting, using, storing and processing Your Personal Information/Non-Personal Information/Sensitive Personal Information

Paybizz reserves the right to collect, use, store, process and disclose Your Personal Information/Non- Personal Information/Sensitive Personal Information for any purpose that may be permissible based on the consent obtained from You. Paybizz uses Personal Information/Non-Perosnal Information/Sensitive Personal Information that is collected for lawful purposes associated with the functions and activities of Paybizz, while also respecting your privacy. Such purposes (“Purposes”) include but are not limited to:

facilitating Your use of the Website or other services of Paybizz;
responding to Your inquiries or fulfilling Your requests for information about the various products and services offered on the Website;
providing You with information about products and services available on the Website and sending You information, materials, and offers about products and services of Paybizz;
sending You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
sending You surveys and marketing communications that Paybizz believe may be of interest to You;
personalizing Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
helping You address Your problems incurred on the Website including addressing any technical problems;
if You purchase any product or avail any service from the Website, completing and fulfilling Your purchase. For example, having Your payments processed, communicating with You regarding Your purchase, and providing You with related customer service;
properly administering the Website;
conducting internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
improving the services, content and advertising on the Website;
facilitating various programmes and initiatives launched by Paybizz by itself or through a collaboration with Third Party Service Providers or Banks;
analyzing how Our services are used, to measure the effectiveness of advertisements, to facilitate payments;
conducting academic research and surveys;
protecting the integrity of the Website;
responding to legal, judicial, quasi-judicial process and providing information on law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
conducting analytical studies on various aspects including user behaviour, user preferences etc.;
permitting third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;
implementing information security practices;
determining any security breaches, computer contaminant or computer virus;
investigating, preventing, or taking action regarding illegal activities and suspected fraud;
undertaking forensics of the concerned computer resource as a part of investigation or internal audit;
tracing computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by Paybizz ;
enabling a potential buyer or investor to evaluate the business of Paybizz; or
sharing, disclosing or transfer of such data in the event of any merger, acquisition, reorganization or sale of assets or business of Paybizz to a third party or in the event of bankruptcy of Paybizz.

You hereby agree and acknowledge that the Personal Information/Non-Personal Information/Sensitive Personal Information so collected is for a lawful purpose, connected with a function or activity of Paybizz or any person on their respective behalf, and the collection of Personal Information/Non-Personal Information/Sensitive Personal Information is necessary for the Purposes.

Storage and Processing of Your Peronsal Information/Non-Personal Information/Sensitive Personal Information

Your Personal Information/Non-Personal Information/Sensitive Personal Information will primarily be stored in electronic form. However, certain data may also be stored in physical form.

We may store, collect, process and use Your data in countries other than the Republic of India to the extent permissible under applicable laws.

We may enter into agreements with third parties (in or outside of India) to store or process Your Personal Information/Non-Personal Information/Sensitive Personal Information. These third parties may have their own security standards to safeguard Your Personal Information/Non-Personal Information/Sensitive Personal Information and We will, on commercially reasonable basis, require such third parties to adopt reasonable security standards to safeguard Your I Personal Information/Non-Personal Information/Sensitive Personal Information, as per the requirements of applicable laws.

Sharing and disclosure of Your Personal Information/Non-Personal Information/Senstive Personal Information You hereby unconditionally agree and permit that Paybizz may transfer, share, disclose or part with all or any of Your Personal Information/Non-Personal Information/Sensitive Personal Information, within and outside of the Republic of India to Paybizz, Third Party Service Providers / Partners / Banks and Financial Institutions for one or more of the Purposes, government agencies upon directions of such agency, or to any other third party as may be required under applicable law. In case of any Personal Information/Sensitive Personal Information so transferred, shared, disclosed or parted with, We will contractually oblige the receiving parties of the information to ensure the same level of data protection adopted by Paybizz is adhered to by the receiving party.

You acknowledge and agree that, to the extent permissible under applicable laws, it is adequate that when Paybizz transfer Your information to any other entity within or outside Your country of residence, Paybizz will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.

Paybizz may transfer/disclose/share Non-Personal Information to third parties who support Our business, such as providing technical infrastructure services, analysing how Our services are used, measuring the effectiveness of advertisements, providing customer / buyer services, facilitating payments, or conducting academic research and surveys. Such transferees shall adhere to confidentiality obligations consistent with this Privacy Policy.

Notwithstanding the above, We use other third parties such as a credit/debit card processing companies, payment gateways, pre-paid cards etc. to enable You to make payments for buying products or availing services on the Website. When You sign up for these services, You may have the ability to save Your card details for future reference and faster future payments. In such case, We may share or disclose Your relevant Personal Information/ as necessary for the third parties to provide such services, including Your name, residence and email address. The processing of payments or authorization is solely in accordance with these third parties’ policies, terms and conditions and We are not in any manner responsible or liable to You or any third party for any delay or failure at their end in processing the payments.

Paybizz may also share Personal Information/Sensitive Personal Information with such third parties to whom Paybizz believes it is necessary to do so in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or Our policies.

We reserve the right to disclose Your Personal Information/Non-Personal Information/Sensitive Personal Information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise Our legal rights or defend against legal claims.

You further agree that such disclosure, sharing and transfer of Your Personal Information/Non- Personal Information/Sensitive Personal Information shall not cause any wrongful loss to You or to any third party, or any wrongful gain to Us or to any third party.

Links to third party websites

Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Website which are operated by third parties and are not controlled by, or affiliated to, or associated with, Paybizz unless expressly specified on the Website.

Paybizz are not responsible for any form of transmission, whatsoever, received by You from any third party website. Accordingly, Paybizz does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor does Paybizz control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such third party websites. The inclusion or exclusion does not imply any endorsement by Paybizz of the third party websites, the website's provider, or the information on the third party website. The information provided by You to such third party websites shall be governed in accordance with the privacy policies of such third party websites, and it is recommended that You review the privacy policy of such third party websites prior to using such websites.

Security & Retention

The security of Your Personal Information/Senstive Personal Information is important to us. Paybizz strive to ensure the security of Your Personal Information/Sensitive Personal Information and to protect Your Personal Information/Sensitive Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Paybizz adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Paybizz stores Your Personal Information/Sensitive Personal Information. Paybizz shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Personal Information/Sensitive Personal Information. Provided that, Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000, and You hereby waive and release all Paybizz from any claim of damages under contract or under tort, to the extent permissible under applicable laws.
If You choose a payment gateway to complete any transaction on the Website, then Your credit card/debit card data may be stored in compliance with industry standards/ recommended data security standards for security of financial information such as the Payment Card Industry Data Security Standard.
Paybizz may share Your Personal Information/Non-Personal Information with third parties under a confidentiality agreement which inter alia provides that such third parties shall not disclose the Personal Information/Non-Personal Information further unless such disclosure is for the Purpose. However, Paybizz is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information/Non-Personal Information. Paybizz is not liable for any loss or injury caused to You as a result of You providing Your Personal Information/Non-Personal Information to any third party (including any third party websites, even if links to such third party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, to the extent permissible under applicable laws, Paybizz shall not be held responsible for any loss, damage or misuse of Your Personal Information/Non-Personal Information/Senstive Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Paybizz and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of Paybizz), power or electricity failure or unavailability of adequate power or electricity.
While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information/Non-Personal Information/Sensitive Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information/Non-Personal Information/Sensitive Personal Information.
You agree that all Sensitive Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Personal Information/Non-Personal Information will be retained indefinitely.

Indemnity

You shall indemnify and hold harmless Paybizz, its officers, directors, contractors or agents and any third parties relying on the Information provided by You for any losses, including all claims, damages, liabilities, deficiencies, assessments, interest, awards, settlements, penalties, fines, costs or expenses, suffered, incurred, sustained by, or imposed on Paybizz, as a result of, arising out of, with respect to, in connection with or by reason of a breach or non-performance of any of the terms, conditions, representations, warranties or covenants contained in this Privacy Policy by You.

User discretion and opt out

You agree and acknowledge that You are providing Your Personal Information/NonPersonal Information/Sensitive Personal Information out of Your own free will. You have an option not to provide or permit Paybizz to collect Your Personal Information/NonPersonal Information/Sensitive

Personal Information or later on withdraw Your consent with respect to such Personal Information/Non-Personal Information/Sensitive Personal Information so provided herein, in writing, by sending an email to the grievance officer, details of whom are set out in clause 14 of this Privacy Policy, or to such other electronic address of the respective Paybizz as may be notified to You. In such case, You should neither visit the Website nor use any services provided by Paybizz nor shall contact Paybizz. Further, Paybizz may not deliver products to You, upon Your order, or Paybizz may deny You access from using certain services offered on the Website.

You can review, add or update Your Personal Information/Senstive Personal Infomration on a regular basis. Any Personal Information/Sensitive Personal Information found to be inaccurate or deficient, can be amended or corrected by You, as feasible. However, We will not be responsible for the authenticity of the Personal Information/Senstive Personal Information provided by You to Us or to any other entity acting on behalf of Us. Kindly note that Paybizz shall retain Your previous Personal Information/Sensitive Personal Information in its records, as required under applicable law.

Grievance Officer

If You find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal Information/Sensitive Personal Information under this Privacy Policy or any terms of the terms of use of Paybizz, and other terms and conditions or policies of any Paybizz, please contact the following personnel:

Mr………, designated grievance officer under Information Technology Act, 2000

E-mail: support@Paybizz.com

Working Days: Monday to Saturday

Working Hours: 10:00 am to 6:00 pm

We will strive to address Your feedback and concerns in a timely and effective manner. The details of the grievance officer may be changed by Us from time to time by updating this Privacy Policy.

Business / Assets Sale or Transfers

In the event of a merger, acquisition, reorganization or sale of assets or business of Paybizz to a third party or in the event of bankruptcy of Paybizz, Paybizz may transfer or otherwise share some or all of its assets, including Your Personal Information/Non-Personal Information/Sensitive Personal Information to such third party. Should such a sale or transfer occur, Paybizz will reasonably ensure that the Personal Information/Non-Personal Information/Sensitive Personal Information You have provided and which We have collected is stored and used by the transferee in a manner that is consistent with this Privacy Policy and with applicable laws. Any third party to which Paybizz transfer or sell as aforesaid will have the right to continue to use the Personal Information/Non-Personal Information/Sensitive Personal Information that You provide to Us or collected by Us immediately prior to such transfer or sale for the Purposes.

is clear and easily accessible and provide statements of policies and practices Paybizz with respect to Personal Information/Non-Personal Information/Sensitive Personal Information ;
provides for the various types of Personal Information/Non-Personal Information/Sensitive Personal Information to be collected;
provides for the purposes of collection and usage of the Personal Information/NonPersonal Information/Sensitive Personal Information;
provides for disclosure of Personal Information/Non-Personal Information/Sensitive Personal Information; and
provides for reasonable security practices and procedures as per the applicable laws, rules and regulations for the time being in force.